Return and exchange policy – with comfort and confidence! At Al Ansari for Oud, we believe that the shopping experience should be enjoyable and easy, so we have a friendly and flexible policy that ensures your comfort: 14 days for exchange or return – if the product was not as you expected, you can simply return or exchange it without any complications! No shipping fees for exchange or return – we cover the shipping cost for a worry-free experience! Quick refund – the amount will be transferred to your account as soon as possible! Our products, quality is guaranteed Flexibility depending on the type of product – you can try Oud (up to 3 grams) and perfumes (20 sprays) We are here to serve you – contact us at any time, because to us you are more than just a customer, you are a friend of the world of luxury perfumes! Al Ansari perfumes – a friendly experience with a scent of luxury!